Welcome to the updated E-Portal of the Bulgarian Customs Agency

The E-Portal is the place where you can find the needed information explaining how to communicate with Bulgarian customs entirely electronically – here is the access to the information systems of the Customs Agency and the Directorate-General for Taxation and Customs Union (DG TAXUD), as well as up-to-date information and documentation concerning those systems and their performance.


You can get acquainted with the new features that our portal offers you in the " External users’ User guide".


If you are visiting the Customs Agency's E-Portal for the first time, we recommend you to look through the "Getting to E-Portal" section in advance.


You have a question? You want to know how to use a certain service on the E-Portal? Everything that interests you and is important to you concerning your electronical interaction with Bulgarian Customs is collected and interactively presented to you in the sections "What is ...?" And "How to ...?" Don't miss them!


In “Help” section, you'll find answers to frequently asked questions, as well as contact information.


In order to facilitate the users, the portal offers a set of subscriptions for automatic notification of the new publications in the portal, including the announcement of the unavailability of Bulgarian Customs’ information systems.


Use the Bulgarian Customs Agency e-Portal 24/7/365 at no cost. Save time and stay informed.



  • 01.02.2023 Published „ICS2 Transition from Release 1 to Release 2” document

    We inform you that on the E-Portal of the "Customs" Agency in the menu "Documents" / "Current documents" in the section "Import Control System 2 (ICS2)" is published „ICS2 Transition from Release 1 to Release 2” document. The purpose of the “ICS2 Transition from Release 1 to Release 2” document is to present the functional and the operational implications of transition from one release to another. This document assesses the different options of granting a deployment window to the economic operators (EO) that are part of ICS2 R2 as well as the transition implications for the economic operators already part of ICS2 R1.