Welcome to the updated E-Portal of the Bulgarian Customs Agency


The E-Portal is the place where you can find the needed information explaining how to communicate with Bulgarian customs entirely electronically – here is the access to the information systems of the Customs Agency and the Directorate-General for Taxation and Customs Union (DG TAXUD), as well as up-to-date information and documentation concerning those systems and their performance.

 

You can get acquainted with the new features that our portal offers you in the " External users’ User guide".

 

If you are visiting the Customs Agency's E-Portal for the first time, we recommend you to look through the "Getting to E-Portal" section in advance.

 

You have a question? You want to know how to use a certain service on the E-Portal? Everything that interests you and is important to you concerning your electronical interaction with Bulgarian Customs is collected and interactively presented to you in the sections "What is ...?" And "How to ...?" Don't miss them!

 

In “Help” section, you'll find answers to frequently asked questions, as well as contact information.

 

In order to facilitate the users, the portal offers a set of subscriptions for automatic notification of the new publications in the portal, including the announcement of the unavailability of Bulgarian Customs’ information systems.

 

Use the Bulgarian Customs Agency e-Portal 24/7/365 at no cost. Save time and stay informed.

News

Archive


  • 23.09.2020 Implementation of a version of information excise system of the Bulgarian customs agency (BECIS - БАЦИС) on 25.09.2020

    Due to an implementation of a version of information excise system of the Bulgarian customs agency (BECIS - БАЦИС) we kindly inform you that on  September 25, 2020, between 08:30 a.m. and 09:00 a.m. interruptions in the services provided by the system to external and internal users would be possible.

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  • 21.09.2020 Implementation of a version of information excise system of the Bulgarian customs agency (BECIS - БАЦИС) on 24.09.2020

    Due to an implementation of a version of information excise system of the Bulgarian customs agency (BECIS - БАЦИС) we kindly inform you that on September 24, 2020, between 08:30 a.m. and 09:00 a.m. interruptions in the services provided by the system to external and internal users would be possible.

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  • 11.09.2020 Implementation of new version of the Identity and Access Management System

    Dear Customers,

     

    In relation to the production deployment of the new version of the Identity and Access Management System, within the time period from 10:00h to 19:00h on 12.09.2020 and from 10:00h to 13:00h on 13.09.2020, short temporary interruptions might occur for the functionalities of the system, related to the registration and registration management of the economic operators (User management and access).

     

    During this period, the functionality related to the authentication and access of economic operators to the national and DG TAXUD information systems will not be affected.

     

    As of 14.09.2020, after the implementation of the new version of the system is completed , the new registrations for "system-system" communication will be requested and built in accordance with the documents, published on the National Customs Agency E-Portal.

     

    The established and existing S2S connections will continue to function.

     

    For assistance, you can contact the National Servicedesk on e-mail: servicedesk@customs.bg, tel: +359 2 98594980, web: https://servicedesk.customs.bg/ or the E-portal of the Customs Agency in Documents section > Current documents > Registration.

     

    The new version of the Identity and Access Management System is built under the project  „Improvement of the National Customs Agency’s fundamental information systems for providing data and services - BICIS (Phase 2)”.

     

     

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