National Customs Agency
E-Portal

Welcome to the updated E-Portal of the Bulgarian Customs Agency

The E-Portal is the place where you can find the needed information explaining how to communicate with Bulgarian customs entirely electronically – here is the access to the information systems of the Customs Agency and the Directorate-General for Taxation and Customs Union (DG TAXUD), as well as up-to-date information and documentation concerning those systems and their performance.

You can get acquainted with the new features that our portal offers you in the " External users’ User guide".

If you are visiting the Customs Agency's E-Portal for the first time, we recommend you to look through the "Getting to E-Portal" section in advance.

You have a question? You want to know how to use a certain service on the E-Portal? Everything that interests you and is important to you concerning your electronical interaction with Bulgarian Customs is collected and interactively presented to you in the sections "What is ...?" And "How to ...?" Don't miss them!

In “Help” section, you'll find answers to frequently asked questions, as well as contact information.

In order to facilitate the users, the portal offers a set of subscriptions for automatic notification of the new publications in the portal, including the announcement of the unavailability of Bulgarian Customs’ information systems.

Use the Bulgarian Customs Agency e-Portal 24/7/365 at no cost. Save time and stay informed.

News

• 10.01.2025 On January 15, 2025, the new version of the "Road Taxes and Transport Permits" module (RTTP -cloud) will be put into real operation.

  We inform you that in the period from 07:30 to 08:30 on 15.01.2025, in connection with the introduction into real operation of the new module "Road Taxes and Transport Permits" (RTTP-cloud), the module "Road Taxes and Transport Permits"  (RTTP) will not be available.

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• 05.07.2024 From 5th July 2024, the "bridge" toll on the Danube Bridge - Rousse can also be paid online

  From 5th July 2024, the possibility of electronic payment of the "bridge" toll on the Danube Bridge - Rousse - Gyurgevo was introduced. The new option allows online payment of the toll for crossing the Danube Bridge - Rousse for all cars leaving Bulgaria (up to 8+1 seats), regardless of their country of registration. The possibility of paying on the spot in cash or with a bankcard is also preserved.

   

  The possibility of online payment of a toll for crossing the Danube Bridge in the direction of Rousse - Gyurgevo is available on the e-Portal of the National Customs Agency at the following address: https://ep.customs.bg/eportal/public/index?pageId=40&isActive=id6

   

  The Law sets the fee and it is the same for cash and cashless payment - EUR 2 or BGN 4. There are no additional transaction fees for online and cashless payment.

   

  Online payment can be made in advance and at any time. After payment, the customer receives a confirmation to the e-mail specified by him. When the passenger car appears at the Danube Bridge - Rousse on the way out of the Republic of Bulgaria, a customs officer checks the payment of a toll for the respective vehicle by registration number.

   

  The expectations are that through the new possibility of electronic payment of the "bridge" toll on the Danube Bridge - Rousse - Gyurgevo, the time for toll control for passenger cars will be significantly reduced, which will have an effect on easing traffic.

   

  The "bridge" toll shall be administered by the National Customs Agency when crossing the Danube Bridge Rousse - Gyurgevo in the direction of exit from the country in accordance with Art. 10, para. 4 of the Roads Act and in accordance with the Tariff for the fees collected for crossing and use of the republican road network. When crossing the bridge in the opposite direction – from Romania to Bulgaria, the toll shall be administered by the Romanian authorities

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• 03.06.2024 “ICS2 Process and Data: Maritime and Inland Waterways (R3-ALL-PROC-MAR)” eLearning Training Module

  We are delighted to announce the release of the new “ICS2 Process and Data: Maritime and Inland Waterways (R3-ALL-PROC-MAR)” eLearning Training Module, which is an integral part of the ICS2 eLearning Programme.
  This comprehensive eLearning module provides insights into the ICS2 Maritime business processes and data requirements. It covers the roles of various stakeholders and specific business scenarios.

  
  Access Link: ICS2 Process and Data: Maritime and Inland Waterways

   

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