Welcome to the updated E-Portal of the Bulgarian Customs Agency

The E-Portal is the place where you can find the needed information explaining how to communicate with Bulgarian customs entirely electronically – here is the access to the information systems of the Customs Agency and the Directorate-General for Taxation and Customs Union (DG TAXUD), as well as up-to-date information and documentation concerning those systems and their performance.


You can get acquainted with the new features that our portal offers you in the " External users’ User guide".


If you are visiting the Customs Agency's E-Portal for the first time, we recommend you to look through the "Getting to E-Portal" section in advance.


You have a question? You want to know how to use a certain service on the E-Portal? Everything that interests you and is important to you concerning your electronical interaction with Bulgarian Customs is collected and interactively presented to you in the sections "What is ...?" And "How to ...?" Don't miss them!


In “Help” section, you'll find answers to frequently asked questions, as well as contact information.


In order to facilitate the users, the portal offers a set of subscriptions for automatic notification of the new publications in the portal, including the announcement of the unavailability of Bulgarian Customs’ information systems.


Use the Bulgarian Customs Agency e-Portal 24/7/365 at no cost. Save time and stay informed.



  • 15.07.2021 Order No ZAM-896/32-220101/09.07.2021 of the Director of the National Customs Agency for approval of structured file format of the monthly declaration

    In connection with the application from 1 July 2021 of the special arrangements for declaration and deferred payment of import VAT for goods contained in the consignments, which not exceeding the BGN equivalence of 150 EUR, regulated in Article 57b of the Value Added Tax Act (VAT Act), with Order No ZAM-896/32-220101/09.07.2021 of the Director of the National Customs Agency has been approved structured file format of the monthly declaration. Pursuant to the provisions of the Article 57c, paragraph 4 and 5 of the VAT Act, with that structured file format the holder of the authorization for deferred payment of import duties should report collected VAT during the respective reporting period to the National Customs Agency.

  • 08.06.2021 Deployment of updated version of the Customs Import Information System (CIIS) in relation to the new VAT package for e-commerce on 01.07.2021

    Deployment of updated version of the Customs Import Information System (CIIS) of the National Customs Agency is planned on 01.07.2021, which derives from entering in force of new rules for e-commerce. From 01.07.2021 the VAT exemption threshold of 10/22 EUR is removed (for Bulgaria it is 30 BGN) as a result of which all goods imported in the EU will be subject to VAT irrespective of their value.


    Along with the removal of the exemption from VAT for low-value goods, two simplifications are introduced for collection of VAT at imports of shipments of own value not exceeding 150 EUR:


               1) Special regime for distance selling of goods imported from third territories or territories (Scheme of import one stop shop –IOSS), laid down in Title XII, Chapter 6, Section 4 of Council Directive 2006/112/ЕC of 28 November 2006 on the common system of value added tax, (the VAT Directive), amended with Directive (ЕU) 2017/2455 and Directive (ЕU) 2019/1995; or

                2) Special regime for declaration and deferred payment of import tax laid down in Title XII, Chapter 7 of the VAT Directive.


    Information about the forthcoming update can be found on the National Customs Agency’s official webpage in section For Business – Customs – e-commerce: https://customs.bg/wps/portal/agency/home/info-business/customs-activities/e_commerce


    Documents regarding the updated Customs Import Information System (CIIS) are published on National Customs Agency’s E-Portal in “Draft Documents” section: https://ep.customs.bg/eportal/public/index?pageId=8&isActive=id4